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Allegheny Power licenses SoftSmiths' Electric Transaction Management System (ETMS™)

Contact:
SoftSmiths, Inc.
Paul A. Kunzinger
713.626.9184.


Houston, April 30, 1999: SoftSmiths, Inc. announced that Allegheny Power Services’ transmission business division licensed SoftSmiths' Electric Transaction Management System (ETMS). ETMS will help streamline Allegheny Power Services’ transaction management operations.

ETMS is a comprehensive electricity transaction management system designed to facilitate the growing wholesale and evolving retail market for electricity by providing a reliable and automated method to manage large numbers of transaction.

“SoftSmiths' ETMS will help us be more competitive in the deregulated electric utility industry by streamlining our transaction business process,” said Karl Pfirrmann, Vice President of Allegheny Power Services. “SoftSmiths' comprehensive robust solution will not only have a direct impact on our productivity, but it will help us improve customer service.”

“We are pleased to work with Allegheny Power Services to help address the many challenges they face in the evolving the electricity market,” said Nathan Sheik, Chief Executive Officer of SoftSmiths. ”We have worked closely with their staff to provide a mission critical solution tailored to address Allegheny Power Service's specific needs”

About Allegheny Power

Allegheny Power, an Allegheny Energy company, delivers low-cost electric service to three million people in parts of Maryland, Ohio, Pennsylvania, Virginia, and West Virginia. For more information about Allegheny, visit web site at http://www.alleghenyenergy.com.

About SoftSmiths

SoftSmiths, Inc. is a Texas-based, privately held corporation. The company has been successfully delivering e-business solutions to energy service companies since commencing commercial operations in January 1997.

SoftSmiths' mission is to create, integrate and deliver e-Business transaction management solutions and e-Services that enable the energy industry to enhance reliability and profitability in the open access environment. This mission is supported by SoftSmiths' ongoing commitment to research and development, coupled with rigorous quality assurance and customer service. For more information about SoftSmiths, visit web site at www.softsmiths.com.



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